All returns must be unworn, unused and in original condition. Request for return or exchange must be made within 7 days of receiving the order. Please email shop@connoisseurluxe.com with your order information and a brief reason for your exchange  and we will send you an approval number. We have the right to refuse returns that are not in original condition. Sale items can not be returned/exchanged.

Returns must be postmarked within 7 days of the date your item was delivered and shipping must be paid for by the customer.

DOMESTIC SHIPPING

All orders ship in 3 - 5 business days. Expedited shipping and delivery is often available, please email shop@connoisseurluxe.com for availability.

INTERNATIONAL SHIPPING

All orders shipped outside of the United States are subject to additional shipping charges based on the end country's taxes, tariffs and duties. These fees are not associated with Connoisseur Luxe  and are to be paid by the recipient upon delivery. The value of your shipment is non-negotiable and must directly reflect the cost of the jewelry.  If you have questions about customs charges please contact your local customs office.